Order Terms & Conditions

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CustomIcing.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Collection

Only commercial collections (transport companies) are permitted. Members of the general public cannot attend our location to collect and order. Sorry for any inconvenience this may cause. Please note "urgent" order still cannot be collected by customers. Please refrain for requesting an exception to this company policy as refusal may offend.