How we began & meet the owner of CustomIcing.com.au
About us
Australias Edible Image Experts
OUR STORY
Back in 2008, we started this business from my home kitchen while raising my two young children. Michelle wanted the flexibility to work from home, but also had a deep love for creativity and a passion for making celebrations extra special.
What began as a small home-based venture has grown into a trusted Australian business creating tens of thousands of edible images every year for bakers, families, and businesses around the country and beyond. In 2018, we traded Melbourne city life for a tree change and moved our operations to the southern Riverina region in NSW. We are now located in a lovely tiny town, and we haven’t looked back.
While our equipment and processes have evolved, the heart of Custom Icing remains the same: Helping people celebrate life’s moments with vibrant, high-quality edible designs. Each order we send out plays a part in bringing smiles to faces and memories to life — and that’s what drives us every day.
Giving back is also deeply important to me. Through our success and thanks to our wonderful clients and customers, we have been able to support many charities and non-profit organisations as well as World Vision programs, from local initiatives with First Nations communities to international projects that create lasting change for children and families around the world.
WHY BAKERS CHOOSE US
We understand how important your special occasions are, and we’re here to make decorating stress-free and fun.
Here’s why bakers love Custom Icing:
Premium quality – vibrant, sharp prints on reliable, easy-to-use edible sheets.
Fast turnaround – orders dispatched quickly to help you meet deadlines with confidence.
Personalised service – real people ready to help you bring your ideas to life.
Allergen-friendly products – vegan, palm oil free, and free from gluten, nuts, dairy, and eggs.
Australian owned & operated – proudly supporting local bakers and businesses nationwide.
Whether you’re a home baker, professional cake artist, or event planner, we’re here to help you create stunning, one-of-a-kind cakes that make every milestone memorable.
The team at Custom Icing is amazing, every time I need something that isn’t standard they are so helpful and guide me through what would be my best options. The quality is unreal! Flawless every time.
- Bree Atkinson {Newcastle Cookie Co}
