Queue Jump! Rush my order please! - (By adding this to your cart, you agree to the associated Terms & Conditions outlined below and in our FAQ's)

Order in the next [totalHours] hours %M minutes to get it between and . Please ensure you select Express Post shipping at checkout. Contact us before ordering if you require it by a specific date or if you need an urgent order arranged. Thank you.

If you need your order dispatched ASAP, add this product to your cart & complete your order as you usually would. 

Regular orders we receive before 11am AEDT/AEST are dispatched the same business day, so if this speed will fit your time frame, there is no need to purchase a "Queue Jump". 

A Queue Jump is only available
Contact us before ordering a Queue Jump outside of this time frame! 
NOTE: If you are purchasing a Queue Jump after already placing an order, please add your ORDER NUMBER in the message section during checkout.  

Custom Edible Printed Wafers take longer to make than Custom Icing edible images. 
BULK ORDERS: Please contact us via email to arrange a bulk order Queue Jump with the Manager.  Pricing for a Queue Jump for a bulk order is based on the size of the order and the available time frame for production. 
IMPORTANT: Ensure you select an express delivery method at checkout. Express Post transit and delivery time is 2-4+ business days to most locations usually, excluding any mail delays that are beyond any control.  
You accept the Queue Jump product TERMS & CONDITIONS by adding this to your cart and making the purchase. 

Once the order leaves us we have no control over it.
Any rare, unforeseen or uncontrollable freight or mail delays that could occur that may delay your delivery are 100% beyond CustomIcing's control.

If a delay with the delivery occurs it does NOT entitle you to a refund.
You place a Super Urgent Order, with your tight time frame at your risk not ours.  
Any questions, please Contact Us

All Custom Icing products are made with real sugar icing or premium wafer with the best quality food colouring sourced from specialist manufacturers around the world.

Gluten Free | Dairy Free | Egg Free | Nut Free | Palm Oil Free | Vegan

Full ingredients list:

Water, Cornstarch, Corn Syrup, Corn Syrup Solids, Cellulose (plant based), Sorbitol (sweetener), Glycerine, Sugar, Canola Oil, Gum Arabic, Polysorbate 80 (emulsifier: E433), Vanilla, E171 Titanium Dioxide (whitener), Citric Acid.

Potato starch, Olive oil, sweetener (sucralose), vanilla.

Water, Glycerin, Citric Acid E330, Preservative E202, Food Colour: E104, E122, E133, E151, E110.

Disclaimer: As with all food colouring, consumption may have an adverse effect on the activity and attention of children & adults, especially those that are sensitive to food additives, asthmatics, are allergic to aspirin or have other allergies. Use your own discretion at all times.  

Please Contact Us with any questions you may have.

Ordering & Shipping

Orders placed before 11am with an AusPost shipping method selected leave us the same business day.
Orders placed before 3pm with Startrack shipping selected leave us early the next morning. (Monday to Friday)

Urgent orders can usually be accommodated most days. Please contact us with your requirements & time frame and we will see what's possible for you. 

Bulk orders of 5 sheets or more (or >100 circles) of any product, may require additional 1-2+ business days to produce.  
Please contact us before ordering with any questions regarding time frame.

Shipping pricing guide:

  • FREE SHIPPING for Australian orders over $79 (Standard, no insurance)
  • Snail Mail (No tracking or insurance*) from $5.60 (6 to 12+ business days)
  • Express Post from $11.60 (2 to 4+ business days)
  • Large sizes Standard Parcel from $11.70
  • NEW Startrack Premium Express: $24.80 or less (1-3+ business days)
  • International tracked un-insured Air Mail from AU$26.00

Proceed to Checkout to select your shipping method and complete placing your order.

Full details regarding order processing, dispatch, transit and delivery is in our FAQ's.  Ensure you have an your questions answered before placing an order please.  We're here to help if you require it. 

*No tracking or insurance: No claim against Custom Icing for any mail or freight delay or if the item goes missing or is damaged in the can be made. Custom Icing is not responsible or liable for an item, losses or damages to an item that is in the possession of Australia Post or Startrack, in line with Australian consumer law.
No claim or request for a refund or compensation for a "late" or "missing" Snail Mail, untracked & uninsured item can be made.
We will provide as much assistance as possible and will contact the freight company on your behalf too.  
It remains the purchasers choice and responsibility to select a tracked and insured shipping method or not. Not making a selection may cause your browser to select the 1st option on the list, which is also your responsibility to check and confirm before placing an order. 
We offer "Snail Mail" untracked, uninsured shipping because it is cost effective for customers. These shipping methods are not risk free and you must consider this before selecting this shipping method for your order. 
Select a tracked shipping method for insurance against loss or damage in transit to be applied to the item. No exceptions will be made for claims on untracked items. It is the purchasers risk to take not Custom Icing's. We recommend always selecting a tracked shipping method.