A Guide to your Custom Icing Edible Images

Use a blade knife and only cut through the icing, not the backing sheet. This will make it easier work with.
Using scissors is not recommended.

For best results, apply your Custom Icing edible image onto buttercream frosting or fondant.

For best results and nice bright true colours, use white or a very light coloured frosting.

If you will be applying onto chocolate frosting, apply some white fondant or buttercream where you will be placing the Custom Icing edible image.

Onto buttercream, apply the Custom Icing edible image before a crust forms on the buttercream.
Alternatively, ensure the surface of the buttercream is sticky to touch so the Custom Icing edible image can adhere to it.
This can be achieved with a hot knife or spatula over the surface of the buttercream.

You can apply your Custom Icing edible image onto your buttercream covered cake up to 24 hours before serving
or up to 48 hours onto a fondant covered cake.
Please note that it is always best to keep storage of the decorated cake to a minimum for best results.

Application onto whipped cream, cream cheese or nut based vegan frostings is not recommended.
They contain excess moisture, fat and/or oil which can damage your Custom Icing edible image.
If you are applying onto one of these cake frostings, add a thin layer of fondant under where you will be placing the Custom Icing edible image to protect it.
Alternatively, apply very close to the time of serving the cake (within 1 hour) to avoid possible damage to your Custom Icing edible image.

Important: Always keep your Custom Icing edible image decorated cake dry and be sure to manage the variables that baked goods require for successful storage, including but not limited to humidity, temperature and light.

Yes, our Custom Icing edible images can be applied onto ice cream cakes.

Slightly melt the top of the ice cream cake.
Apply the Custom Icing edible image.
Return the decorated ice cream cake to the freezer to firm up the ice cream before serving.

Long term storage (more than a few hours) of the decorated ice cream cake is not advised due to so many variables that could impact or damage the Custom Icing edible image.

Custom Icing edible images can be applied onto fondant and allowed to dry and harden to make discs or other shapes for topping cupcakes or adding other "3D" design elements onto cakes.

The surface of the fondant needs to be slightly sticky for the Custom Icing edible image to adhere to it.
Use a tiny amount of water, applied with a clean food safe brush to create a sticky surface on the fondant ready to apply the Custom Icing edible image.

If applying onto fondant on cookies, ensure that the cookie and Custom Icing edible image topped fondant is completely dry before sealing into bags.
Failing to do this is likely to cause condensation and ruin your Custom Icing edible images.

Under normal conditions (under 53% humidity) your Custom Icing edible image will be easy to gently peel away from the coated paper backing.

1) Gently lift a corner of the Custom Icing by hand or using the tip of a knife, for example.

2) With the sheet face up on a flat surface, gently peel the Custom Icing off the backing sheet in a motion away from you, along the flat surface.
Don't pull it or life it toward the roof as you could stretch or tear your Custom Icing edible image.

3) If your Custom Icing edible image is not coming away from the backing sheet easily, then it is likely to have absorbed moisture from humidity in the air.
If it looks and feels like it is going to crumble or break and not able to withstand the peeling action, this means your Custom Icing has certainly absorbed too much moisture.
Don't worry! We have 2 excellent methods to resolve this issue, tried and tested over 16+ years.
[See tab below.]

If your Custom Icing edible image has absorbed moisture from the air (humidity) then you may be finding it difficult to remove from the backing sheet.
Don't worry! Stay calm, take your time to follow the instructions below exactly, and you will be back on track with your cake decorating in a few minutes.

STABILISE IN THE FREEZER

1) Lay the Custom Icing edible image flat in the freezer for minutes.
Important: Do not allow the icing to get wet at all.

2) Remove it from the freezer and immediately repeat the instructions to remove the Custom Icing from the backing sheet.

3) You may need to repeat this process for larger size Custom Icing edible images.

4) If you are not having success with freezer stabilisation and the Custom Icing edible image is still difficult to remove from the backing sheet, this means it has absorbed a lot of moisture and must be dried out.

DRY OUT IN THE OVEN

1) Set your oven to 80°.
Hotter will not help as we want dry warmth, we don't want to bake it as it could damage the Custom Icing edible image.

2) Put the Custom Icing edible image (image facing up) on a cookie tray.

3) Set a timer and put the Custom Icing edible image into the warm oven for 60 seconds.

4) Remove from the oven and allow it to cool for a few seconds before repeating the steps to gently peel the Custom Icing edible image from the backing sheet.

5) As there is no way to measure how much moisture the sugar has absorbed, you may need to repeat another 60 seconds in the oven a few times until the sugar is dry enough to easily release from the backing sheet.

This is a tried and tested method we have developed over 16+ years. As long as the steps and followed correctly, and you take your time while remaining calm, you will recover your Custom Icing edible image from the impact of humidity in your location at the time.

Need help? Please contact us. [See tab below]